Frequently Asked CompostingQuestions

What can I compost?

We accept all food scraps (even meat and bones) as well as commercially compostable plastics. See more about this on our Accepted Materials Sheet.

What areas do you service for food scrap collection?

We currently have curbside service in all of Monroe County. We also service portions of Ontario, Livingston, Wayne, Orleans, Genesee, Wyoming, Yates, and Seneca Counties! Just enter your zip code during the online sign-up and the system will let you know if we service your specific address.

Can I skip a week of service?

Yes! You can schedule a “skip” using our member portal or by emailing support@impactearthroc.com. You will be credited $5 for skipping a week of service.

Are your bucket liners compostable?

Yes, our liners are made from plant-based materials making them compostable in our industrial composting system at the farm. We also sell a variety of compostable single-use bags and ‘ziplocks’ for home use here.

Will I receive compost back?

Yes, our curbside and commercial composting customers receive compost back once a year. The compost that you receive back is proportional to the service you are receiving. For example, a curbside customer using a 5-gal bucket will receive 5-gal of compost back while a commercial customer using a 32-gal toter will receive 32-gal of compost back.

Note: We have an opt-in system for our compost soil. Keep an eye out for an email in the early spring that provides instructions on how to sign up.

Can I purchase additional compost?

Yes! Compost soil is available for purchase for curbside customers through the customer portal. If you are not a curbside customer but are interested in purchasing soil, please call us at 585-315-0160.

What is your monthly donation drive?

Impact Earth has partnered with local nonprofits to provide materials to those in our community with the greatest need. We send out an email to our customers to let them know what items to donate. We pick up all the donations and deliver them to the nonprofit group each month.

If you are a curbside customer, you can schedule your donation pick-up through the customer portal and will get them on the compost pick day in the second half of the month. If you are a drop-off customer you can drop off a donation at our Lifestyle Store- 1458 Monroe Ave in Brighton.

Have a composting question? Shoot us a message!